Legal Documents

Terms of Service

Last updated: September 1, 2026

Welcome to Vutomi

These Terms of Service ('Terms') govern your use of Vutomi ('the Service', 'we', 'our'), an app for keeping your own personal health records. By creating an account or using Vutomi, you agree to these Terms. If you don't agree, please don't use the Service.

1 Service Description

Vutomi lets you keep your own medical history safe and accessible. Our services include:

  • Adding medication, exam, vaccine, and diagnosis records yourself, by typing them in or attaching a photo
  • Doctors proposing records for a patient's approval, which only join the patient's history once the patient accepts
  • Exporting your full history as a shareable PDF
  • Offline access to your records on your own device
  • Premium features via subscription, such as additional photo storage

2 User Accounts

Registration

To use Vutomi, you need an account. When registering, you agree to:

  • Provide accurate information, particularly your email address
  • Keep your login credentials confidential
  • Notify us immediately if you suspect unauthorized access to your account
  • Take responsibility for the accuracy of anything you personally add to your record

Eligibility

You must be at least 18 years old to create a Vutomi account. If you are a parent or guardian keeping records on behalf of a minor, you are responsible for that account and its content.

Account Security

You're responsible for keeping your account secure. Use a strong, unique password. Vutomi is not responsible for losses resulting from someone else gaining access to your account through no fault of ours.

3 Subscriptions and Payments

Subscription Plans

Core record-keeping in Vutomi is free, permanently. Paid plans exist only for optional extras, such as photo storage beyond the free limit. Current pricing is always shown in the app before you pay.

Billing

  • Subscriptions are billed monthly or annually, depending on the plan you choose
  • Card payments are processed through Stripe; M-Pesa payments through PaySuite
  • M-Pesa subscriptions renew manually and are not automatically charged; you'll be reminded before your period ends
  • Prices may change with advance notice shown in the app

Refunds

Payments are generally non-refundable, except where required by law. If you cancel, you keep access to paid features until the end of the period you already paid for.

Cancellation

You can cancel a paid plan at any time from your account settings. Cancelling a paid plan never affects your free, core record-keeping access.

4 Acceptable Use

By using Vutomi, you agree NOT to:

  • Use the Service for any illegal purpose
  • Add records for a patient without that patient's knowledge or consent, if you're using a doctor account
  • Attempt to access another user's account or records without authorization
  • Scrape, copy, or replicate our systems or data
  • Use bots, scripts, or automated methods not authorized by us
  • Upload viruses, malware, or malicious code

Violating these rules may result in suspension or termination of your account.

5 Privacy and Your Health Data

Your privacy, and the privacy of your health data specifically, matters more here than in an ordinary app. Full details are in our Privacy Policy.

By using Vutomi, you consent to the collection and use of your data as described there, including:

  • Account information (email, username)
  • The health records you add yourself, or that a doctor proposes and you approve
  • Payment information, if you subscribe (processed by Stripe or PaySuite, never stored by us)
  • Basic technical data needed to keep the app working

We apply data protection principles inspired by internationally recognized standards, even where not formally required by Mozambican law yet. See our Privacy Policy for details.

6 Intellectual Property

The Vutomi app itself, including its design, code, and branding, belongs to us. Your health records belong entirely to you.

License of Use

We grant you a limited, non-exclusive, revocable license to use the app for your own personal health record-keeping, in accordance with these Terms.

Restrictions

You may not:

  • Copy, modify, or create derivative works of the app itself
  • Reverse engineer or decompile the software
  • Remove any copyright or attribution notices
  • Use the app's code or design for a commercial product without our written permission

7 Medical Disclaimer and Service Disclaimer

IMPORTANT: PLEASE READ THIS SECTION CAREFULLY

Vutomi is a personal record-keeping tool. It is NOT a medical device, does not provide medical advice, diagnosis, or treatment, and is not a substitute for consulting a qualified healthcare professional.

Specifically, you understand and agree that:

  • A record marked 'confirmed by doctor' reflects that a specific doctor account approved that entry. It is not a guarantee of medical accuracy, and doctor accounts on Vutomi are currently self-declared, not verified against professional licensing bodies
  • Self-reported records (anything you add yourself) are exactly that: your own account of your health, not a verified medical record
  • The Service may be unavailable, contain errors, or lose data due to factors outside our control, and you should not rely on it as your only record of critical medical information

The Service is provided 'as is', without warranties of any kind, express or implied, including fitness for a particular medical or clinical purpose.

8 Limitation of Liability

To the maximum extent permitted by applicable law, Vutomi will not be liable for:

  • Any medical decision made based on information stored in or exported from the app
  • Indirect, incidental, or consequential damages of any kind
  • Loss of data due to factors outside our reasonable control
  • Actions or omissions of third parties, including payment processors and doctors using the platform

Our total liability, in any case, will not exceed the amount you paid us in the last 12 months, or the equivalent of 50 USD if you're on the free plan, whichever is greater.

9 Termination

By You

You can delete your account at any time through account settings or by contacting us. This is a real deletion, not deactivation, per our Privacy Policy.

By Us

We may suspend or terminate an account, at our discretion, for reasons including:

  • Violation of these Terms
  • Fraudulent or illegal use of the Service
  • A doctor account adding records without patient consent
  • At the request of a legal authority, where legally required

Effects of Termination

After termination, your access to the Service stops immediately. We handle any remaining data as described in our Privacy Policy.

10 Changes to These Terms

We may update these Terms as the app evolves. Changes take effect once posted.

For material changes, particularly anything affecting your health data or medical disclaimers, we'll notify you clearly inside the app, not just through a quiet update to this page.

We recommend reviewing these Terms periodically.

11 Governing Law and Jurisdiction

Vutomi is operated by MPINGA TECH & SERVIÇOS, EI (a Mozambican individual-proprietor business), tax ID (NUIT) 124954835, held by Valdo Voliz Mpinga. These Terms are governed by the laws of Mozambique.

Any dispute related to these Terms or the Service falls under the jurisdiction of the courts of the City of Maputo, Mozambique.

Nothing in these Terms limits any consumer protection rights you have under mandatory local law that cannot be waived by agreement.

Contact

Questions about these Terms or about Vutomi? Contact us:

Email: valdompinga57@gmail.com

Address: Vutomi is operated by MPINGA TECH & SERVIÇOS, EI (a Mozambican individual-proprietor business), tax ID (NUIT) 124954835, held by Valdo Voliz Mpinga.

By using Vutomi, you agree to these Terms of Service and confirm you've read our Privacy Policy.

© 2026 Vutomi. All rights reserved. This is not legal advice.